Data Deletion Instructions — Georgix

(English translation of the Hebrew text, which is the primary version. If they differ, the Hebrew prevails.)

Last updated: 5 November 2026

This page explains how to ask Georgix to delete data about you that reached us through Facebook or Instagram, for example a comment you wrote on our Page or a private message you sent us. Our full policy is at https://georgix.tech/privacy.

What you can ask us to delete

Data we received from Meta through the app "Georgix Office": your comments on our posts, your private messages to us, and the user identifier and profile details sent with them. We access only Georgix's own Page and account, not your private profile.

How to ask

1. Send an email to hello@georgix.tech.
2. In the subject line write: "Data deletion request — Facebook/Instagram" (or in Hebrew: "בקשת מחיקת מידע — פייסבוק/אינסטגרם").
3. In the body write:
   • your Facebook or Instagram username, or a link to your profile;
   • if possible, which comment or message it was and when you wrote it. If you do not say, we will delete everything we hold about you from this source;
   • if you want correction or inspection rather than deletion, say so.

Do not send passwords or card details. We do not need them.

What we do

1. We confirm receipt and send you a reference number. If we need to check the request is yours, we will ask for one more identifying detail that matches the account.
2. We search for your data in the system: the office database, drafts, conversation history and summaries.
3. We delete the comments, messages, identifiers and details we stored about you from Meta.
4. We send you a written confirmation that the deletion was done, and what was deleted.

Timing: we will handle the request and send confirmation within 30 days of receiving it.

Good to know

• Backups: encrypted backup copies expire on their own within 14 days. Until then they are not read or used.
• What we do not control: the original comment or message stays on Facebook or Instagram with you and with Meta. To remove it there, delete it yourself in the app, or contact Meta. Deleting it at our end does not delete it at Meta.
• Legal duty: if a law requires us to keep a specific item, we will tell you what is kept and why.
• Another route: you can also remove the app "Georgix Office" in your Facebook settings (Settings > Apps and Websites). Doing so does not automatically delete data we already hold, so please also send the email request described above.
• Data in another business's bot: if you wrote to the bot of one of our client businesses, the deletion request should go to that business, which owns the data. You can write to us and we will pass it on.

Contact

Georgix, owned by Georgi Tchikviladze
hello@georgix.tech